This service is available for current University of Toronto students, faculty, and staff. Visit us for a contact-free pick up. Prepare a holds area that is close to your exit to stage your bagged requests. The health and safety of our staff and library users is our highest priority. Open the trunk of your vehicle and then get back in the vehicle and wait for a staff member to deliver your items. Pick-Up Procedure. Requesting resumes on January 7. To ensure the safety of both staff members and employees, please stay in your vehicle and do not attempt to hand materials to the staff member. Follow signs to the designated pick-up area; All items will be bagged, checked out, and ready for … Here are instructions for changing your holdshelf slip print template selection in Sierra. Tell us about a web accessibility problem. Can I use Curbside Pickup if my library card is blocked? If patron does not want to use curbside pickup, cancel the hold or leave the item(s) “on holdshelf”. All rights reserved. Pick Up Your Items– Arrive at the library to pick up your items. University of Toronto Libraries - Since 1892, Submit a question to U of T about COVID-19, Inclusion, diversity and equity statement, Government information research series: Declassified documents, government archives, & ATI/FOI requests. COVID-19 self assessments: Anyone entering the library must show a 'green' Ucheck screen or self-assessment log (U of T News, Oct 26, 2020). When your hold request is filled by library staff, you will receive a notification that will provide you with a phone number to call library staff and schedule a pickup time. You can continue to run your “XY Curbside Paging” list if you can only fill holds for local pickup. Saturday 10:30 to 2:30. Items available in HathiTrust are not eligible for Curbside. Appointments can be made by calling 877-3334 during curbside pickup hours or by emailing fallcreekpl@fallcreekpubliclibrary.org Please do not leave messages for appointment requests on our answering machine, instead call us during listed appointment hours. Curbside service is being offered Monday through Saturday 10 a.m.-4 p.m. Once you receive a holds pickup email, visit your library location and call the phone number listed on signs at the location. Curbside Pickup Procedures Holdshelf items left during closure. Park and walk up to the library branch's curbside pickup zone (a tent with a table inside it) at your scheduled time to pick up your items. Library staff must follow social distancing rules while in the library thus limiting the number of curbside pick up time slots due to limited staffing. University of Toronto Libraries When can I pick up my holds? COVID-19: Updates on library services and operations. Method of verifying identity when scheduling pickup, Transfer details: drop site for patron pick-up or into-the-trunk, Enter a search term (remember, “movies” and “books” are valid keyword search terms), Select the “Available Now” filter on the left side to expand it, Search results will be limited to titles available and holdable at the pickup library, Tip: to exclude ebooks and audiobooks, open the “Titles I can…” filter and select “Borrow and take home”, Select “Place a Hold” and verify your pickup library, Tip: Turn on “Active Filters” so subsequent searches retain limits, If you post this on Facebook, you might want to. As of July 9, please use the regular title and item paging notice jobs to find holds for both local and non-local pickup. To schedule an appointment, call the library at 508-278-8624 x100 or fill out this form to schedule your pickup appointment. Items will be placed in paper bags, carried to car or left on a designated table. Come on by during the curbside service hours for your pickup location. Pickup on 4th floor by appointment. The patron name and phone number are a bit below the alias, so you can cut the holdslip off under the alias and attach just the top part to the bag of materials for identification. Bolinas: Call 415-868-1171 when you are coming to the library during curbside hours. To help with scheduling pickup, you may want to switch to a different holdshelf slip print template that includes alias, name, and telephone number. Pick ups must be scheduled. 2) You will continue to receive TRAC notifications from the Library via email, phone call, or text, that your hold has arrived. Can I use Curbside Pickup if my library card is expired? When greeted by a staff member, indicate that you are picking up holds that are ready. Wednesday: 9 am-6 pm. If you are not yet signed into LibrarySearch, you'll need to enter your UTORid to request it. If you do not know your account password, call the Library and we can assist you. If you do, they’ll need to be checked out to the patron and the hold cancelled–Sierra will not automatically fill the hold with a Lucky Day or other non-holdable item. Curbside Pickup Procedure: Arrive at the Library during your prearranged time slot. Simply place holds on books, DVDs or any other library material by searching the catalog on the SLCL mobile app or at slcl.org. If so, check the item out to the patron (overriding other holds), then cancel that patron’s hold. Click on the “Name” heading to sort the review files by name, If there is no list for your library, submit a help desk ticket, Select the orange “Search Records” button, Select “Apply Saved Sort” from the bottom of the window, Select “Apply Saved List” from the bottom of the window, Select “Curbside Paging” from the “List Name” list–it’s near the bottom, or you can sort by clicking on the “List Name” heading, The list will print to the selected Standard Printer. Curbside Service is available Monday - Thursday 9 a.m. to 6 p.m. and Friday 9 a.m. - 5:00 p.m. at the Decatur Public Library. Although the library is closed to the public, Prescott Public Library still processes an average of 684 checkouts a day and delivers items curbside to 225 people each day. Please note: Due to limited available staffing, Old Town Library is temporarily moving to Curbside Pickup-only starting Nov. 6. Ensure that items have been quarantined for 72 hours before check-in, then check in items that arrive via courier or are returned by patrons as usual. When a patron calls to pick up their items, ask them for their pickup number and color/model of their car. Curbside pickup requests may be placed by telephone (585-359-7092) or email (henrietta.information@libraryweb.org). app, by calling or emailing your library branch. Curbside Pickup Service items due dates are extended to April 30, 2021. We will notify you via email or phone when your Curbside Pick Up order is ready. Please call us at 330-652-1704 ext. Note that many curbside pickup procedures will vary by library, and are not covered on this page: While regular delivery has largely resumed, items available in the pickup library’s local collection are still the most readily available for curbside pickup. Procedure for Calling to Place Your Hold. How To Use Curbside Pickup: Place Your Holds– Place your requested items on hold using your Library Account online, using the MyLibrary! Find your item(s) by using LibrarySearch
, selecting to search in the catalogue. Schedule Your Pickup Time – Staff will call you to schedule a pick up time for your items. 4. *Curbside pickup zones: Keswick Branch: Outside of Ice Palace Entrance--West side of building or ring the doorbell located on the wooden easel beside the pickup table also located on the west side of the building, outside the doors to the Ice Palace. Returns will not be accepted during the curbside pickup transaction. Here’s the best way for patrons to find and request things they can pick up from a particular library: Here’s a “Requesting Local Materials Online” how-to video. Before 4, staff will set up a small table outside where the trash pickup is. Monday through Satu rday: 10: 00AM-1:00PM ; Tuesdays: 4:00-7:00PM; Saturdays: 2:00 - 4:00PM; You do NOT need an appointment. About online privacy and data collection. The Curbside Pickup Service does not include course reserves, government publications, journals, reference materials, or uncatalogued items. Please wear a mask when you arrive, and follow these steps: Step 1: Enter through the revolving doors, Step 2: Pick up is contactless. Pickups can be scheduled for these days and during these times in July: Monday, Tuesday, Thursday, Friday: 9 am-4 pm. “Requesting Local Materials Online” how-to video. We thank you for your patience as we move through this process. Curbside Pick-up Curbside Pick-up Procedure at the Prince Rupert Library We have been offering ‘To-Your-Door’ delivery of library materials to library patrons for the past few weeks, but we are now moving to the next phase in our journey to eventually re-open the library. Select the review file starting with your library’s 2-letter code + Curbside Paging, ex: “GC Curbside Paging”. In order to ensure the safety of staff and patrons, please follow the following procedures for curbside pickup: When you receive a notification that your holds are available, call the library where you scheduled your holds to be picked up. Pick up your items! See Health & safety, Participating libraries | Hours | Requesting | Pickup & due dates | Health & safety | Curbside FAQs. Curbside Pickup Procedures To use curbside service, place your requests through your online borrower's account or by telephoning the Library during open hours. Show your TCard to library staff from the marked distance, Step 3: Collect your books, which will be packaged in a paper bag labeled with your name, Step 4: Exit through the Harbord St.-side revolving doors. 3. Click the GET IT link in each item's catalogue record. Library staff is … Most items should fill a hold for pickup at your library, but Sierra may prompt staff to do something else with the hold. Libraries are essential. Why Curbside Pick Up at Your Library Isn’t Safe. Curbside pickup is offered for hold materials at all three libraries along with curbside pickup of small print requests. There is a designated Curbside Pick-Up Only parking spot next to the staff entrance. If you’re prompted to fill a hold for another library’s patron when checking in an item from your Curbside Paging list, it’s likely one of your patrons has a frozen hold (in the Bib-Level Holds list, the patron’s hold will have a date in the “Not Before” field). If you have returns, please place returns in the outside book drop before the pickup transaction. Yes, currently all libraries are offering curbside service. You will be asked for your library card number, the make/color of your vehicle or form of transportation, and to choose an available appointment time. About web accessibility. If you have billed items or billed charges, please pay them using My Account on our website. Pick-Up Holds and Printouts Using Curbside Placing Holds. Have a local procedure in place about whether or not to fill local holds with these materials. Find ways to make use of Sierra to facilitate curbside pickup service from your library on this page. Curbside Pickup Procedure: Place an item on hold through our online catalog and specify from which branch you'd like to pick up your item(s). To get books and other library items through curbside pick-up you must first place the item on hold. Institute of Museum and Library Services’ Coronavirus (COVID-19) Updates, South Central Library System member libraries’ curbside service plans, Hudson Area Public Library: Pandemic Service Planning, COVID-19 information and resources for libraries, COVID-19 Information for Wisconsin Public Libraries. Visit us during business hours without an appointment. COVID-19 Information for Wisconsin Public Libraries, Wisconsin Department of Public Instruction. If your patron wants their hold to remain frozen, check in the item and “do not fulfill hold” for the non-local patron. The day of your pick-up. Use the online form to submit a print request . Contact patrons to schedule pickup. Yes! Due to the COVID Extreme Risk category for Columbia County, Scappoose Public Library is open for curbside pickup only 10-6 Monday through Friday, 10-3 Saturday. What are the Curbside pickup times? Submit a help desk ticket if you need help with... Paging: finding items to fill holds. Your library’s list is based on a master list of holds that will be updated daily on the hour from 7a – 6p. Please wear a mask when you arrive, and follow these steps: Step 1: Enter … Staff will check the shelves for your requested items and send you a message about any requested book(s) that are not available, Wait for a final e-mail notice with instructions about picking up your item(s). Hours and library locations can be found here. Please remain in … 3 and let … 2. It’s what we do. You can re-run your library’s list as often as you want, but you won’t get a new list of items until the master list is updated. To make curbside pickup as safe as possible, we have implemented the following health & safety measures. Ring the bell at the teller window and give library staff your name and library card number (located on the back of your card). Or call us in advance of your visit. We strongly encourage you to place requests online. We want to help. Park in one of the designated curbside pickup parking spots, located on the west side of our building, and call to let us know you’re here. Pick Up Procedure Once you’ve been notified that your items are ready for pickup, please pick them up within one week. Curbside Pickup Procedures Curbside Pickup of Library Materials (updated 8/31/20) While the libraries are currently closed to the public, many libraries services are available such as contactless pickups. Call the Billerica Public Library at 978-671-0948 ext. 1 to renew your library card over the phone. When you arrive, please have your library number ready and follow the instructions on the exterior signage to approach the table at the front door. Call 503-543-7123 to request items or request through our online catalog at the link below. Procedure for Placing Holds for Curbside Pickup. This will make it easier for the library whose patron has an active hold to fill the hold. HathiTrust Emergency Temporary Access Service, Monday – Saturday: 10 am – 4 pm | Sunday: CLOSED. Please submit a help desk ticket if your library cannot regularly fill non-local holds as usual so we can be sure to account for holds that might get “stuck” on your materials down the road. 5. Curbside Pickup and Appointments Home STEP 1: Place your holds (there is currently a hold limit of 10 items per card) using the library catalog at search.midhudsonlibraries.org or by calling us here at the library at (845) 331-0507, or by using the myLIBRO app available on the Apple App Store or Google Play Store or by visiting bit.ly/knglib_curbside. 6. When you are notified that your holds are ready for pickup, visit your chosen branch within 7 days* to pick up your items. How do I use curbside pickup? Library Elf notices had been suspended, but will be delivered again beginning Thursday, August 6. Scheduling & Procedures. You will need your library card and PIN number. You will receive an automated email message to acknowledge receipt of your request. Library Staff on duty will fill the requests to the best of their ability. Can I pick up my holds now? There is no access to Robarts Library from this space. Once at the library, please call the library and staff will bring items to … 1) Place holds on all the awesome material you would like to borrow at www.beaumontlibrary.com or at www.tracpac.ab.ca. Contact patrons to schedule pickup. © University of Toronto. Patrons can come to the library during our open hours to pick up their items. This can be done: Via our online catalogue; By phone during library hours, see below; If you need a library card, or help placing holds please call 905-945-5142 from 9 a.m. to 5 p.m., Monday to Friday or email gen-library@grimsby.ca. If you need help placing holds, please contact the library. The library offers curbside pickup on the following schedule: Monday, Tuesday, Thursday noon to 7 p.m. Wednesday and Friday Noon to 4:30. At the top of the slip, under the Pull date (which is going to be the same for all items) there is a “Printed on” date so you can keep track of how long those items have been waiting (in the event no pickup was scheduled or pickup didn’t occur). If that matches their online account, give them a pickup number and tell them to telephone the library when they have arrived to pick up their items. 3. Use tape to designate stations and ensure social distancing. Library Curbside is available: get books, movies, computer printouts, and more. 5. Patrons must wait for a notification, by email or phone, that their holds have arrived. Please include your library card number in your email message. University of Toronto Libraries offers a Curbside Pickup Service for print books and other materials not available electronically through the HathiTrust Emergency Temporary Access Service. At that time you will schedule an appointment for pick up. Filling non-local holds will become a requirement again! Pickup Procedure: When you arrive at the Main Library go to the pickup service drive-thru window located on the north side of the Main Library building (in the alley between the library and the library’s parking deck). Civic Center: Call 415-473-6057 Tuesday, Wednesday, Thursday or Friday from 10 am to 2 pm to schedule a pickup time during curbside hours. Patrons must wear proper face coverings during pickup. Park in one of the designated Curbside Pickup parking spaces and call our main line at 407.742.8888 to notify us that you have arrived. Check these Curbside Pickup Service-related FAQs. Best practice for sharing the video on your website or on Facebook is to post it with the written instructions above. Curbside Pickup Procedures: When you arrive at the library to pick up your items, please park in the designated parking spaces and staff will bring your order out. Items will be held for pick up for 14 days from the time of your email pickup notice. Clark House (in the village of Round Lake)- Curbside Service with Car . The library is offering curbside pickup. The item will continue to appear on your Curbside Paging list unless/until the active hold is filled locally. If hold pickups must be scheduled, use one of the following options: Option 1: Contact patrons individually based on holds ready for pickup: Option 2: Use Sierra’s hold pickup notices and deliver to patrons: Libraries may allow returns in an enclosed receptacle. 130 St. George St.,Toronto, ON, M5S 1A5Get Library Help Please call 780-929-2665 to make an appointment to pick up your hold. Those notices do not relay information to patrons about scheduling pickup, Submit a help desk ticket if you’ll be sending hold pickup notices from Sierra and want to adjust the text that appears on pickup notices, You’ll have to schedule pickup separately. See also: Scan & Deliver Service. No patron/library staff face to face interaction. Curbside Pickup Hours . Document your process and make sure all staff members know and understand the process. Pickups begin on January 4, 2021. Libraries are a cornerstone of community health and wellness, whether that community is the general public, a school, or a campus. Lucky Day and other non-holdable items may appear on your list. Choose any branch as the pick-up location. 416-978-8450Map Hold expiration/pull dates will be no earlier than July 8, Sending notices via phone/TNS is not recommended if pickups must be scheduled. Renewals are not applicable at this time. We help. Submit a help desk ticket if you need help with a contact list. When you arrive at the library, please call 845-658-9013 from the parking lot and we will check … In those cases, check with the local patron to see if they want the item now. 3. Use bins or booktrucks or repurpose tables from other areas of the library. That’s our jam. The Robarts Library Curbside Pickup Service is only accessible via the 2nd floor south portico entrance (St George St. side, at Harbord St.) by the Fisher Library side. If you have an alias field in the patron record, use, If you have the alias automatically generated at checkin, use, Print to email or physical printer and use this as your contact list, Schedule pickup. New Hartford Public Library Our Curbside Pick Up service will allow patrons to reserve books, audiobooks, DVDs and other materials online at https://www.newhartfordpubliclibrary.org or by calling 315-733-1535. Just come to the library … Please, do not get out of your car or engage with staff (keep windows rolled up and have your library … Public Instruction want to use Curbside pickup: place your requested items on hold using your library.! Your Account password, call the library and we can assist you … 3 let! 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We will notify you via email or phone when your Curbside Paging list unless/until the hold! Remain in … 3 and let … 2, carried to car or on. Pickup location if patron does not include course reserves, government publications, journals, reference materials, or campus! We thank you for your patience as we move through this process currently all libraries are Curbside! Fill local holds with these materials Paging list unless/until the active hold filled. Tables from other areas of the designated Curbside pickup of small print requests Curbside Paging ” if! With your library branch on a designated Curbside pickup, cancel the hold before!
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