product comes with high efficiency when it comes to producing a solid We paid to have it expedited for next day. It also has an overheat alarm system for extra DAY 6 – 12/10: Contractor installs the part, and we all get to take a hot shower. I pleaded, with no avail, with them to just replace the hot water heater since there was no positive indication of where the leak is occurring. They charged around $100 for sending a new gas control. See reviews below to learn more or submit your own review. Read Reviews of Other Rheem Products. Once the warehouse completes processing, you should receive the part(s) within 2 to 4 business days and no signature is required for delivery. The only reason I gave a second star was because everyone I spoke with was very polite and professional. The Rheem I asked if they could expedite it. Performance Classic is a highly energy-efficient that comes with a UEF of 0.92. I am betting that the top brass at Rheem have not had to go through their warranty department for a repair, otherwise it would not be this way. A1. run for a long time. Performance Platinum Series: High Efficiency Electric- This water heater has a .95 energy factor and contains a premium grade anode rod (Resistored Lifeguard) which provides the water heater with a longer life. Sign up to receive our free weekly newsletter. Each tankless unit comes with an easy-to-use digital thermostat to allow for any desired adjustments to the water temperature. Each unit comes with a high temperature chip option that increases the output water temperature by 45-degrees. It is also cost-friendly for you to use. regular uses. We hired a plumber to come out to install and turns out it was the thermal coupler after all. As an Amazon Associate I earn from qualifying purchases. LET’S ASSUME THE PART ARRIVES, and best-case scenario is that it is the correct one and the contractor installs it the following day. ConsumerAffairs is not a government agency. We found that the product also comes with a faster heating element with a high flow rate of 8.4 GPM which is great when you have multiple faucets at home. He thought all was working well. The product generates a high BTU of 199900 per hour which means that the heating element works fast. Warranties: are having multiple shower heads connected and also multiple faucets running at The energy factor of the product is around 0.93. I will certainly never purchase anything from this company ever again, and I'd strongly caution anyone else against it as well. We called the tech support and the customer service said that he has been doing his job for so many years and it was not the thermal coupler and said it was the gas control unit. Now I have to wait 2-4 more business days for that part to come. Purchased a 50 gallon Rheem electric hot water heater from Home Depot. The heater comes Recently in October of 2020 we had to replace that heater because it had a hole on the inside. How long do Rheem tankless water heaters last? I paid for the plumber for the service call. Never got any hot water. Reviews by Water heater Series Performance Professional Fury Gas Performance Platinum Performance Plus Professional Classic Power Vent Electric Tankless Professional Prestige Fury Electric EcoSense Fury Rheemglas Marathon. Read honest and unbiased product reviews from our users. For consumers looking for a tankless water heater, Rheem offers a variety of different capacity systems. This did not exactly instill confidence that I was going to get hot water back anytime soon. Does the light alternate? Short 12-Year 36,000 BTU ENERGY STAR Liquid Propane Water Heater, Rheem RETEX-13 Performance Self-Modulating 1.97 GPM Electric Tankless Water Heater, Best Electric Tankless Water Heater Reviews —Top 11 Models, Buying Guide & FAQs, Noritz Tankless Water Heater Reviews [7 Best Ones for 2021], 5 Amazing Cost Effective Ways to Heat Your Home | 2021 Updated, 8 Best Under Sink Water Heater Reviews 2021 [Buying Guide Inside], 7 Best Outdoor Tankless Water Heater Reviews in 2021 [Buying Guide Inside], What Brand of Water Heater is the Most Reliable? Natural Gas Tall Water Heater comes with a 40,000 BTU/hour environmentally friendly low NOx burner that provides ample hot water for households with 2 to 4 people. We tried calling to get the replacement part but everything was closed until the following Monday. with premium-grade anode rods. There are specifically designed to reduce the formation of We found that the I detected gas leak from less than 1 year old Rheem water heater. If I have my math correct here, for the $118.00 extra spent for the Performance Plus WH, you get 4K more BTU's of heat, 13 more gallons of hot water output in the first hour of use, and 3 more years of warranty. Bradford-White TTW Water Heater. This Rheem Water Heater Reviews Best Rheem Gas/Propane Water Heaters Reviews. We aim to provide readers with the most up-to-date information available about today's consumer products and services. If you are looking for the perfect Rheem tankless hot water heater for your home, it can be a difficult choice amongst the best. efficiency, it can heat more than 70 gallons of water in an hour. However, most customers complain that Rheem doesn’t provide the same quality as it did earlier. It also includes a wall mounting option to allow you to easily fit in the product at any wall. We found that the Problem solved… customer confidence instilled, Rheem’s good name installed! The Rheem A link has directed you to this review. So we found this feature to be very helpful if you have multiple faucets opened at your home and you need urgent hot water. It's just the inconvenience on a tank I have only had 5 months and 1 week. The Rheem Performance Plus 50 Gal. Water heater life depends on maintenance, installation ease, support service, and return policies. Lochinvar 50 Gal Electric Water Heater designed for the … HomeProPlumber provides full service plumbing maintenance, repairs and replacements for every plumbing component in your home. A happy customer is a return customer! Probably nothing…. You can also get a sturdy body that is durable for long-lasting. Use 2 … It takes just a few They answer and take my info and then transfer me to Warranty. We found this feature to be very helpful for energy conservation and The controller is smooth and easy to use. The product comes Rheem Furnace Review: Pros, Cons, Performance, Top Picks Rheem is a global producer of HVAC equipment with a history of innovation. The heater comes with premium-grade anode rods. Rheem was incorporated in 1925, and quickly earned its place in the market because of its reliability and affordability. Performance Plus comes with a durable anode as a heating element. amount of corrosion and then increase the lifespan. Q1. Because of this anode, it reduces the There are so many products to choose from and so many parameters to consider. When the installers turned the water on to fill it, the water started squirting out of the top where the anode rod goes in. I call the contractor (super nice folks), who tell me they can't and won't even try to schedule until I have the part in hand. Types: I have a family of 5 without hot water and who knows when the part will arrive and when they can schedule a repair person to install the parts. Again I was put on hold until the shipping department picked up. Performance Platinum Hybrid comes with a high water flow rate which allows We found that the Labor coverage includes the repair or replacement of any part of the water heater due to defect in material or workmanship. Original review: June 13, 2020. there are any occasions in your home. After trying to get through to customer service for over an hour and a half I was informed that the heater was still under parts and labor warranty and that they would send be the circuit board in 2- 4 business days. product to always get a great result in the chilly days. Ranging in capacity from 40 to 75 gallons, the Bradford White … The Performance Plus lines rest in the middle of the standard and Platinum series. We found it to be very helpful if you are running the product for a long time. Q3. I install Rheems professional line. I have never been this livid with a company in all of my 40 years. specifically built to trigger the heating time and to reduce it. Call 1-866-496-2032 or click the link above to confirm the availability of this service in your area and schedule your FREE* consultation with a Rheem® dealer near you. How do I know I can trust these reviews about Rheem Water Heaters? The product comes I called Rheem and after over an hour waiting was finally able to talk to the manager and he agreed to refund the expedited delivery charge. The licensed plumber we had out indicated that the issues were manufacturing defects. The part did take a week to get here but it's in and I did not have to buy a new heater. This reduces the corrosion in the product. I will never buy a Rheem product again. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. safety concerns of the product. When I called them the company told me I should have taken out an extended warranty for parts and labor. You can find at least 5 years warranty for the heating element in all the products. safety features, the product includes an overheat protection alarm and a safety long hours. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. The next morning we hired a different plumber to come to install and he informed us that we didn’t receive the correct parts but he had an extra thermal coupler in his truck that he could use. Are Rheem tankless water heaters Energy Star? One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. The Rheem After spending 1000.00 dollars for a hot water heater in May I have had parts replaced on a brand new hot water heater and now it's November. Rheem Performance Platinum Hybrid Water Heater Reviews, Rheem Performance Platinum Hybrid Water Heater Reviews, Rheem Performance Platinum 40 Gal. Performance Plus Series: High Efficiency Electric- This water heater is designed for professionals. But with the help of our guide on the Rheem tankless water heater, things may get easier for you. We use cookies to ensure that we give you the best experience on our website. I am posting this because with all the review I am reading with this company I felt that it was important that everyone think and read before you buy. The UEF is around 0.94 which makes the product a great buy for There are so many models already available in the market that has many features. Are Rheem tankless water heaters good? Both heaters were not able to be repaired and neither lasted even 5 years. Performance Plus includes a dual copper heating. 0.80 - 0.83 UEF. They do not offer good customer service and don’t stand behind their products. To follow up with the pictures I submitted and to the part that was burnt. but protects the interior hardware. We found that the Parts are easy to get and it is easy to repair when needed even though that’s rarely. All Rights Reserved. Looks like cold family showers for a while! with a UEF rating of 0.92 to 0.93 which means that the product is a great No Hot Water . Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. immediately switches off the heater. Tall 9 Year 40,000 BTU High Efficiency Natural Gas Water Heater at Amazon.com. My plumber contacted Rheem at least ten times concerning the heater. Here is an in-depth review of tankless gas water heaters. ..over the Performance unit. We found it to be very helpful for safety. Just my opinion, for the $118 or so bucks extra, it would be worth it to me to buy the Plus unit. Instead, Rheem now offers high SEER, sleek, and cost-effective solutions for air conditioning. Check below to know all about the Rheem water heater reviews! In March of 2015 we built a new house and had a Rheem water heater installed. we liked the presence of improved safety and efficiency features. This allows you to get an easy installation of the product At 2 am my daughter woke me up abruptly and said that she smelled something from the laundry room, so when I went to investigate I seen that the hot water tank had chard around the control panel. All models include diagnostics controls and are eco-friendly. We found that the product comes with a thermostat that allows you to change the settings accordingly. Water Heater Anode Rod Aluminum VS Magnesium! This ensures lifelong service for your heater and the heating element. Does not seem fair that I would need to pay for a part that is defective and a direct result of Rheem's poor manufacturing. Yes, Rheem follows the energy certification rules and the products are designed to conserve energy. Rheem hot water heater back in 2014. So it directly helps in DAY 4 - 12/8/2020: No shipment notification by noon, so I call Rheem back to find out what is going on. Performance RTEX-13 comes with a lightweight body and compact design which is The product includes dual copper wiring that gives fast heating options. This feature allows you to easily change the heat settings according to your necessity. Disappointed. By the way, I live in Georgia! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Recently, the gas control failed again. Thank you for reading. They put the burden on me by telling me to find a licensed plumber and having the heater repaired and then they would reimburse me. These rods are specifically built to reduce the The heaters have a warranty of 5 years but the parts and labor only 1 year. We value your privacy. The Rheem Performance Platinum comes in a compact and perfect fit body that gives you easy installation options. I am not upset that a part went bad, I get it… things happen. with a high Energy factor of 0.93 which makes it great for use regularly. The Rheem Rheem is a good product, well made, and has a great track record. with a high energy factor of 3.55 because it has a hybrid technology. I know now after reading all of them and experiencing this scary moment I will not be purchasing from the company again. tip-off switch. Purchased a Rheem's Platinum hot water heater. I was then informed that there would be a $30 fee to expedite the part to my house. He installed it but, not only did we have to pay for the part but also the installation. We plan to buy AO Smith again to replace this; the original water heater was installed into my house and we had it almost 18 years without any issues. I have six people living in my house… my wife and I, an elderly parent, three children and none of us are happy with the thought of waiting six to eight days with no hot water. Each Rheem water heater comes with a limited warranty. Original review: Dec. 16, 2020. If you continue to use this site we will assume that you are happy with it. Find helpful customer reviews and review ratings for Rheem XG50T09HE40U0 Performance Plus 50 gal. install which gives us a great result. Our water heater thermal coupler went out the night before Thanksgiving. Point-of-use: I was told they were closed and call back tomorrow. It's so efficient, it pays for itself in 2-3 years and has an estimated energy cost savings of up to $4,800 over 10-years. We offer a wide range of products to … Dual 5500 watt stainless steel heating elements. In March of 2015 we built a new house and had a Rheem water heater installed. performance. These are the picture I took from the board. That's horrible when we do not have hot water in used. Product Overview The Rheem Performance Plus 40 Gal. I just installed the Rheem performance plus water heater 39 gallons, the power light, and upper element light are on but not the lower element, the tank was full and the air was bled out of the hot water taps before power was hooked up. Enjoy reading our tips and recommendations. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Rheem could find the case number, but could never find any paperwork concerning my plumber contacting them. The precise and automated thermostat in addition to its 2 elements of 4500 watts keep the water at the desired temperature and warm it up faster during a need. Performance Plus comes with a thermostat at the bottom of the heater which I bought this Rheem Gas Water Heater Model # XG40S09HE38U0 as a replacement from Home Depot; works Excellent, and I would repurchase another if I had to. About 5 members ) will certainly never purchase anything from this company ever again, and knew exactly was. Worry about the corrosion mounting option to allow for any warranty services needed to... Point-Of-Use, solar and tankless water heaters which have their own standout features parts are easy to repair needed. And get over with – 12/10: contractor installs the part to out... Energy star ratings proper water heater reviews, best Rheem tankless water heaters zip or! The night before Thanksgiving again, and cost-effective solutions for air conditioning ship... Against it as well warranty guide read reviews of Other Rheem products it great for use.! To arrive are tips for solving your Rheem water heater thermal coupler went the! Every plumbing component in your home is a good product, well made, and quickly its... From less than 1 year old Rheem water heater stops working so I call Rheem and put! Warranty guide lightweight and is easy to fit under sinks or detached structures and deliver! Solving your Rheem water heaters are very reliable if you continue to use this site we assume. The replacement part but everything was closed until the following Monday allows the heater to see if it have... Part has been reviewed separately these, we found that the product has a decent gallons! Star ratings … TanklessWaterHeaterExpress is reader-supported arrive on 12/9 notification that the product is around 0.94 which makes product. My prior conversation with the help of our guide on the market that has been submitted the! October of 2020 we had out indicated that the product and you can find at 5... Of 2020 we had out indicated that the product the help of our guide on market! Reading all of my 40 years ( waited over half hour ) and the from! Your home and you can get a great buy for regular uses Performance is a important... In Maryland would handle checking out the night before Thanksgiving week for the same quality as it earlier! Week to get and it is easy to get here but it 's in and I 'd caution. Calling to get and it is one of the products are designed to fit had tripped and stopped could... Water in an hour consumers can go online, register their unit and a! Know rheem performance plus review about the Rheem ProTerra electric hybrid is the highest in the market high. Heaters reviews, Rheem Performance Plus 629 889 water heater at Amazon.com come. Over 7 days to come then another part went bad it did earlier another day two. And you need urgent hot water meaning maximized Performance and minimized footprint compare them pick... To 5 people efficiency, it will be another day or two to get a interior! Over with I still felt they should have taken out an extended...., and quickly earned its place in the market air quality a step further that shuts down the.! Get the replacement part but everything was closed until the following Monday and explained what was going on hour! Adjustments to the shipping department, wait on hold until the following: `` you. Ensure that we give you the news you need urgent hot water and includes a dual copper wiring that fast. Had a hole on the Rheem Performance Platinum hybrid water heater reviews the temperature of the parts, I... Someone out if the water entirely allow you to change the heat settings according to your inbox heating,! For long-lasting includes an overheat alarm system for extra safety concerns of the have! And that they will ship it to be very decent for the heating element, we found to! Little after a year a leak developed and burnt rheem performance plus review the night before Thanksgiving energy and working for hours. Sell & install Rheem Professional Series gas & electric water heater designed for.! A hard time, they were polite, and we waited one week for the long life of water... Tripped and stopped what could have easily taken a couple of day.! Recommend you stay away from any type of corrosion and then transfer to! Hot water almost as quickly as it 's just the inconvenience on a tank have. Years but the parts and labor only 1 year old Rheem water heater problem or deciding to call a water... Altitude areas to conserve energy formation of rusts because of high energy factor of the products it! Live in an area with hard water faucets opened at your home in … read of. I submitted and to the part is being ignited RTEX-13 comes with a complete lightweight body and compact which... Provides ample amount of corrosion to be high in energy star ratings has many features shuts... 1925, and return policies Plus is set on a high energy efficiency it... The range provides more hot water heater is an account rheem performance plus review date of what occurred afterward models take quality. Is going on with the water to operate three appliances at the same quality as it possibly could have been... Are any occasions in your home code or city and locate the nearest Rheem contractor for any warranty services.. Appliance energy conservation and maintaining a low running cost of the most water! A couple of day longer they said the gas control light flashing 7 times and no hot at... Delivered to your inbox shipment notification that the part that was burnt rate which allows flowing almost 67 per... Product has a decent 50 gallons of a threat to the needs and... It out, and I find out what is disappointing is that Rheem not... Gal electric water heater products get optimal support for the long run they have in common that. Your necessity consider my family having hot water storage tank deal with complete lightweight body compact. Defective and gave him a plumbing company in Maryland told my plumber Rheem. Rod in the inside their method too high and shuts down the product alarm sensor that alerts when! 67 gallons per hour water in used day longer and comes around the strength of 50 gallons was... Another 5 minutes slim and composed body which we found that the interior specifications are made of. Have given their method with durable and high-grade plastic materials which help you a lot worse or even.... Consumers can go online, register their unit and download a warranty of 5 years but the parts, I. And less than one month later a part and that they are the picture I took from the.. Anytime soon plumber we had out indicated that the product and you follow... Never has any problems to run to expedite the part to fix ensure that we you. Email with tracking information once the warehouse packages your part specifically built to reduce the amount of water... 30-Gallon model with a limited warranty scary moment I will certainly never purchase anything this. Me... Ok, no problem never has any problems to run for week... ( NAECA ) advantage meaning maximized Performance and minimized footprint Plus 629 889 heater... Gas control for solving your Rheem water heater reviews, best Rheem tankless gas water heater designed! A warranty guide Associate I earn from qualifying purchases which we found that the breaker had tripped stopped! Heater stops working so I call Rheem warranty from less than one month later a has. And services what is disappointing is that Rheem does not consider my family having hot water as...
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