The staff at Crandall Office is super helpful and responsive. Also they have a video on how to uninstall the seat, once it is installed (since that is tricky), in case you need to. It arrived in 2 weeks and setup took a mere 10 min. Easy to put together. You can go on their website and get to know the owners and staff. They have an excellent attention to detail and provide truly remarkable products. Would definitely recommend! The chair looks nearly new. I'll definitely do business with them again! If you showed me the chair without telling me it was refurbished, I would have assumed it was brand new. Contact Us. So far, about 7 days, my Leap V2 chair, seems more and more comfortable @ day. Good price on the part I needed and good customer service. Ordered a remanufactured chair, and it came with a leaky cylinder. With Crandall you'll get good value and excellent customer service. Good customer service, USA company, great product! I bought a re-manufactured Steelcase Leap v2 from Crandall. Very refreshing to find a company with a wonderful mission that provides a quality product at a great price in a professional manner. Exceptional personal service, feedback ad follow up after sale! They seem very happy within as well as a company and you can see this on their Youtube page. Thank you Crandall, you guys deserve the reputation you have because you run a great business. To be clear, assembly was simple. Would wiping the surface down with a mixed soap and water solution work? Fast shipping. I purchased a replacement gas cylinder for my Steelcase Leap V2 chair. I could always try their 30 day return policy if the chair was junk, right? The instructions and videos for assembling the furniture are so helpful. The Leap v2 comes with a taller back design. Good service and fast delivery. I want to say how impressed I am with my Steelcase Think Chair. Loosen that screw just a bit. I purchased a standard steelcase leap v2 and shipped much nwithin prettya week of ordering. They provided videos support in the pricing was great thank you. There were instructions provided for assembly. You will not be disappointed!! I expected covid-related delays but chair arrived very quickly. I found Crandall Office Furniture on the internet and decided, after viewing their 11-point reconditioning video, to take a chance on a sight unseen chair. Shop our office chair arm pads - Made in the USA! Her chair. Good aftermarket gas cylinders for our Steelcase office chairs at a competitive price. Using it for two weeks now and am very happy with my purchase. All the adjustment knobs look and work perfectly.It was packed extremely well and came with great reassembly instructions (with links to YouTube videos for some of the steps.) I could not be happier. All around the deal of of a lifetime for a forever chair. Great experience, checked all sites that were selling the SteelCase chair I wanted, went with Crandall based on reviews and Reddit thread. Thanks Crandall! I haven't tried it myself though. The Leap chair’s back moves as your back moves. Been a week since I got my Leap V2. Very satisfied. capacity 24/7. All that for a fraction of the price of a new chair. New condition Steelcase Leap V2 black seat back fabric and seat pan, pulled from a 2020 Leap V2. In addition to the comfort of the actual seat pad, Steelcase incorporated a flexible seat pan on both chairs. I can get my heels to touch the floor, the arm rests are actually 3 clicks from the lowest setting (hard to find a chair that won't give me frozen shoulder). Kind regards, Alex Up to her. Much quieter on a hard surface. Customer for life, but honestly, this Leap is pretty much built to last for a lifetime. Crandall was quick and upfront about their potential shipping delays. P.S. Great customer service and theu processed my order very quickly! I only wish the arms were more padded. The online chat was instantly fast, and helped me out. David Crandall was super helpful and the Steelcase Leap v2 I bought was in great shape and well packaged.These guys really know their stuff about used chairs and are very responsive. The Leap WorkLounge, developed in conjunction with IDEO, combines elegant form, rich materials, and Leap technology. I also got the roller blade casters for a little extra height. Also I was able to pick a custom fabric which looked better in my 2nd bedroom and a softer seat cushion. Theirs no funny business here. Recommended the the Steelcase Leap v1 based on my needs for a chair while WFH during the COVID lockdown. They had a video outlining how to adjust the chair. Order came quickly, it was easy to assemble, everything is top-notch, and the chair is indistinguishable from new.Totally satisfied, and I feel like I got a wonderful bargain. Worth pointing out you really don't have to hit the driver very hard to seat the retainers. But it was expected since it is remanufactured. I find that my body seems to bottom out on the hard support structure under cushion. The cylinders arrived quickly and work perfectly. AMAZING support and service with really well done refurbishment of top tier office chairs. Ordered a re-manufactured Steelcase Leap v2.0. I wasn't really sure that the first new cylinder was working properly so they sent me a second one to be sure and it was better. There were some minor marks, scuffs, etc. Love the price and final product. All assembly instructions and videos are very helpful.Chair condition is great for a ârefurbishedâ product. I'm so glad I did, the chair is really really comfortable and the service has been awesome! I purchased a refurbished Steelcase Leap chair that came quickly and in excellent condition that was quick and easy to set up. It arrived mostly assembled, and took me about 3 minutes max to put the remaining components together. I would highly recommend this company and the products. The chair I received was in mint condition. Amazingly fast shipping and excellent customer service! If you are on the fence about getting a new chair vs a used, Crandall is the way to go no doubt. The ordering status never changed until it was fully shipped out. I'm really happy with my purchase and strongly recommend Crandall as a source for buying refurbished high-end office chair. It was delivered very quickly, well packaged, and with great instructions. Purchased a Leap v2 for my home office. Fabric color was nice, and add-on options were great. Seat cushioning need additional attention and work. Highly recommend Crandall Office Furniture and look forward to working with them again! Depress white stop button you identified in step 2, using long handled flat-head screwdriver. Used their online chat to get a chair recommendation for my needs (petite/short, developing lower back pain) and ordered it the same day! My family was in the furniture business, so I am picky about whom I buy from and the service. Very responsive and polite. But really... cleaning surfaces and leaving the chair for 24-48 hours should be enough (similar to retailers putting clothing tried on away over night). However, the V1 does have an adjustable lip to the seat panel, whereas the V2 has more flexibility in the lip not requiring adjustment. The order arrived quickly, was well package, and had a clear instructions. I ordered a new set of armrest pads for my Steelcase chair. The Leap V2 is Steelcase’s response to this problem, with patented LiveBack® technology that continually adjusts to fit your body. David Crandall is a great help when purchasing the chair. If I could do anything differently, I wish that they offered a dark blue fabric choice, but black is great and works just fine. When you are purchasing a refurbished product you want to see this kind of information.They shipped out the chair fast and came packaged extremely well.They also include detailed instructions for putting together AND a QR code that you can scan to pull up a video. The red looks really nice. David Crandall answered all of my questions within minutes, I would highly recommend them for the best re-manufactured chairs. After purchasing a Steelcase Leap V. 2 chair from another company I came across several reviews of the Crandall Office Furniture. It did take 3 weeks to ship and I had no lead time, but that was fine by me and I knew that going into the purchase. Definitely the place to go! Ordered a Leap v2 with stool kit. I was very pleased with the email response to and really fast shipping of a new gas cylinder for my Steelcase office chair. Haven't had any problems. They can't be beat when it comes to value for the money. I was very nervous to purchase a remanufactured chair as I'm very OCD and was worried there would be many scratches and scuffs on the chair frame. Super fast shipping, great how-to video. You’ll want to apply downward pressure to remove this from the channel. Easy to assemble , great communication, and the website did so much to explain the reconditioning process. We will definitely have this company at the top of mind should our needs arise. They shipped me a replacement the next day. Everything was packed very well and easy to assemble. Fantastic service, my chair was delayed slightly due to it being the holiday season and everything with the pandemic. It was easy to install with the You Tube video instruction they forwarded.While the replacement immediately solved the problem, it failed about seven months later. The staff is very helpful and their customer service goes way beyond what is expected. it looks like a brand new chair! Great chair. Crandall is the only company I have seen do this finally.Honestly I wish every company could be more like Crandall. I went with the rollerblade wheels which work so much nicer on my hard flooring than my last chair. Keep in mind that this is all because they couldn't be bothered to make sure the chair they sent out was not defective. Outstanding service and excellent product. Customer service and a tech (on his day off) diagnosed a broken handle, quickly shipped and new one and, voila.... a like new chair! They've been super easy to deal with as well! I have no doubt that they would help anyone with pre/post purchase questions or with warranty concerns.Unfortunately, the chair was not a good fit for me, and I had to make use of their return policy. Bought a reman Leap 2 and it was pretty perfect. While on that same phone call, the Crandall representative walked me through the process of what would take place on their end and about when I could expect the chair and all of it matched up with their well documented and transparent process on their website (all of which was completed a couple days faster than the laid out timeline).The chair is great. Research has shown that changing posture is the right thing to do for good health. In fact, I'm about to place my order for a SECOND Leap v. 2 from Crandall, this time with a stool extension cylinder and foot ring for a taller desk. Fantastic experience with Crandall, do not buy a chair from anywhere else. Excellent prices, top quality product and parts, wonderful warranty, easy setup! This is a great place to do business with. Would recommend to anyone considering steelcase chairs. I really appreciate the fact I didnât have to throw away a perfectly good chair because the upholstery was worn out. Crandall are the real deal. Very satisfied with the purchase!! £645.00 ex.VAT £774.00 inc.VAT. I was willing to upgrade as I got a great price (open box item) on the chair anyway. Pneumatic seat height. The chair is fully adjustable and ergonomic like itâs supposed to be. Do you have a chair you want to sell us? The lead time given was 5 to 10 business days. When I reported this, they suggested what the likely issue was (needed to adjust a set screw in the chair) along with a how-to video. Chair looks and functions as new. Got a great re-manufactured Steelcase Leap V2 chair, extremely comfortable and high quality! The Leap V2 comes in five I bought a refurbished Aeron chair that had a small issue; Crandall immediately made it right. THE BIG PLUS is that they offer 12 year warranty with the Leap V2 chairs (no other competitor does this). Crandall has some of the greatest customer support I've ever experienced. Tools Required: Long handled flat-head screwdriver or other long flat object. This is a great resource. Vacuum fabrics. I found Crandall after some web searching and I couldnât be happier. Seat Design and Comfort. The width fits only asmaller person without digging into your hips. It did have a small scuff on one of the adjustment knobs, but otherwise it was in great condition. It took a call to his cell phone and every extension in their office before I was finally able to get Dave on the phone. And, even though I know it's a refurbished product, it honestly looks brand new. I bought some padded covers from Amazon to see if that helps. Bought a chair to work from home during covid19, couldn't be happier, the chair looks and feels like new, it arrived within the expected time. I tried several times but the slides kept coming off. Anyway, they do have great customer service and if I had the patience I could have just kept on sending chairs back until I received one that was in good condition (I never expected these chairs to be in pristine condition). I didn't need to do that for either chair. Simply amazing! Ordering was simple and they were easily accessible to answer my questions prior to ordering. Quality is excellent - like new! I'm very satisfied with my purchase and my posture says thank you! easy to assemble. Installation was easy and the chair is of impeccable quality. I did some research and I found that are-manufactured chair was an option. I love it. I had an EXTREMELY positive experience with Crandall furniture. Turn around time was short, and packaged with care. When you purchase a Steelcase Leap chair with a headrest, you will usually get the headrest ready to be installed on your chair. Thank you for your pre-sales support and excellent product at a very fair price. [update]We are so pleased, that we bought a second one for my wife (because she started to hog my chair...)[original]There were a couple of online sites to buy refurbished chairs with similar pricing, and Crandall had the most customization options.Custom product shipped about a week after ordering, and arrived in just a few days. I cannot recommend enough you buy whatever you need form Crandall Office Furniture. Great selection, the fastest shipping imaginable (over the Christmas holiday and during the pandemic), great product and great company. If you're looking at MadisonSeating and the other "open box" retailers, do yourself a favor and stop. I emailed Dave on Friday asking him to confirm the appointment as we live 90 minutes from the business's location and received no response. Thanks! 0. I highly recommend Crandall. If you chat on their website she will probably be the one chatting you are with. I needed a better office chair for the long hours in front of my home office desk. The original back design is shorter, with a more flared out design that is most noticeable at the top of the backrest. This is especially true for taller users. Buying a new office chair is scary - especially when that chair is used, pricy, and you can't sit it ahead of time. They had a lot of options to choose from and were so helpful. Highly recommended! I am so happy I did. I would not hesitate to recommend purchasing an office chair from this company! Ohh, the other factor that helped me in my decision was the video posted on Crandalls' website showing how they get the chair ready to be sold.So far, the chair is very comfortable and everything that was described about this chair worked.I based my decision to go with Crandall from the reviews I read online, the video posted on their website on how they got the chairs ready for sale and the price.I'm happy so far, but it's only been about a week since I received it. refurbished in excellent condition. I kind of expected that the company would have some type of air compressor or another cleaning method to get rid of dust during the remanufacturing process. I was looking for a good work-from-home office chair. Once you've sat in the best, nothing else will do.. My home office, thanks to this chair, now far outweighs my traditional office set-up and I plan on taking this chair with me to the office when things return to normal. To give some price sense, the chair (with delivery) from Crandall was roughly 150 dollars more than what I was seeing used on Marketplace. Besides, it is a smaller business venture, which we need more of in the U.S. The original back design is shorter, with a more flared out design that is most noticeable at the top of the backrest. Crandall had the parts, price was right, shipped quickly, and took time with us over the phone to explain how to put it all together. It was here quicker than I expected. Note their price is very fair, my concerns with buying from another company that is cheaper will always cut corners. Other than one or two minor nicks or scratches that you wouldn't notice unless you were looking for them, you can hardly tell this chair is used. It's worth noting again that this is the time Dave himself proposed.If this is the way this company conducts business, I would recommend staying as far away as possible. I purchased a Steelcase Leap V2, I'm still making minute adjustments to it, but I like the chair and was very pleased with Crandall's customer service. Highly recommend. Have purchased several items from Crandall Office Furniture for our business. Additionally, given the circumstances with COVID-19, I would say my shipping time was very reasonable. They answered my questions over both chat and email in a timely manner. I didn't actually order from them (we ended up not needing the part), but their customer service is top notch and if we do need parts we will be ordering from them. I realize most people wouldnât care or notice, but dust is one of the things Iâm allergic to so it was a big deal for me. They are also helping local hospitals due to Covid-19 by re-directing some of their workforce to make masks. Needless to say they went above and beyond on customer service - I cannot recommend them enough! Order processed quickly and shipped quickly, which is especially impressive given the quarantine and shutdown. I can see this chair lasting a few decades with normal use and occasional re-upholstering.Highly recommended. Even a power driver bit was included that matched the bolts. Before I could report back the next day that their suggestion fixed the problem, they had already shipped out a replacement cylinder just in case. My order shipped within the specified window with tracking number. I would have ordered a Steelecase Leap v2 chair long ago.I found out on March 30 that I would be working from home until at least April 30. However, when you buy the chair and the headrest separately, you … Crandall was very responsive when issues arose -- the chair was mis-delivered (not Crandall's fault), and I had a question about assembly (once we discovered the box at a neighbor's house). My partner found Crandall Office Furniture telling me I should invest in my office furniture and that this was the place to do it. David is great customer service, top notch! I chose the Leap V2 because we have these at our office. Amazing experience and team! Buy with confidence with Crandall Office Furniture. Anyways, I really liked the shopping experience with them -- and I'll go back if I need a chair in the future. Its arms move as your arms move. I looked at several videos online before assembling the chair and was rewarded. The knowledgeable person gave some valuable feedback and I followed their advice. After the easy to follow setup, I'm loving my new chair. - There's a tension knob on the right for the seat that I've played with. There is a serious lack of communication on their part and they don't seem to appreciate what an inconvenience they have caused me by sending me a defective unit and for their lack of communication. More companies should implement corporate social responsibility. Looking to buy Steelcase Leap V2 to replace V1 due to inability to remove seat to adjust gas piston screw Hi everyone, I purchased a Steelcase leap v1 a few years ago and the gas piston gave in this past fall. Discover stylish chairs at a fraction of the original cost, with great deals on popular models like the Leap, Lets B Hi, Lets Think, and Gesture Chairs. Crandall Office Furtniture had them in stock, at a reasonable price, and delivered quickly. years? Designers researched how people sit for over four years. Steelcase office chairs consistently rank in the top 5 ergonomic chairs on the market along with Herman Miller. Same with the arm rest. I just received my remanufactured Steelecase Leap V2 and I am extremely pleased with the product. Prompt, effective and intelligent service from actual humans starting with my first contact. Great service. These two designs create a very different feel when seated in the chair. Steelcase Leap Seat & Back Pad Removal & Re-Installation Video: Whether you’re looking to have your chair reupholstered, ... (V1) or Version 2 (V2) Leap Chair. I sit in my new Leap V2 chair for a minimum of 8 hours a day and am in love. I needed one that is high-quality, but didn't want to spend the prices for a new one. David was immediately responsive to my outreach, asked questions about my budget and style, and quickly turned around perfect work! I purchased the optional casters upgrade, and that is very cool. Ok, I was warned about a initial assembly problem, but not that it falls out! I couldn't recommend this place more. I arrived in great shape and was easy to assembly. Steelcase was founded at the beginning of the 20 th century in the USA, so it has over a hundred years of tradition in the furniture industry. I highly recommend Crandall Office Furniture, Inc! I want to make sure itâs clean since we are in a pandemic and I donât know where this chair has been. David understood fully and gave me no hassle in sending it back.I will be trying out other products locally that they stock so that I do not waste shipping costs, and I will hopefully place an order in the future from them again.If you have any doubt when purchasing a refurbished chair, give Crandall Office a shot. The pads are cushioned and attractive. I took a leap and ordered a chair from them, and not only is the chair in fantastic condition, it was also easy to assemble and even more comfortable than I was expecting! The Leap went together easily and offered a huge and immediate improvement in comfort over my old chair. I appreciate the informative videos on how they refurb the chairs and how to replace parts on chairs. It was stuck and wouldn't budge. The wheels they come with are smooth and although assembly was a challenge as I'm not the strongest girl, the instructions were simple enough minus the thing about adjusting the hydraulics. Thatâs a bonus. Would spraying it down not ruin the cushioning foam inside or the fabric? Tell us all about it on or sister sub r/OfficeChairsISell, Looks like you're using new Reddit on an old browser. My order arrived in good shape. My chair looks as good as a brand new one. Crandall website provided details on identifying the chair information and determining the correct part. They did an excellent job on the refurb, and the 12 year warranty it comes with is an added bonus. Plus I have been using Steelcase chair at work and love it. ), and answers were detailed, thorough, and accurate. So my chair when received admittedly didn't work correctly - it wouldn't go up and down. I was looking for Armpads for my Steelcase chair, old model, sent some pictures to Crandall, they suggested the part, bought it and it works perfectly, I was very pleasantly surprised by their professionalism and quick service, if necessary, I will do business with them again.As a matter of fact, I also purchased Haworth Improv Model's Armpad too, that also worked out flawlessly. Bought a rebuilt Leap v1 chair. Obviously a family-run business that delivers on their promises. We ran into some minor issues but David Crandall stood by his reputation and resolved the issue. Finally, using an awl or screwdriver to remove the retainer, you're not so much prying the retainer up and away, but collapsing it in on itself, decreasing its diameter. Wow, what a night and day difference! Great customer service. That really took me by surprise and was very kind of them to do without me needing to ask for assistance or pay a cent. I needed an ergonomic desk chair, but didn't want to spend a thousand dollars. I did a lot of researching prior to purchasing from Crandall. listeners: [], All around this was a very positive experience. I immediately noticed a difference after using it for a few hours. It showed up quick with great instructions and the packaging was good. Are all positive and I 'll definitely keep Crandall Furniture straight to them third off of new life... Save a little bit of YouTube solved it circumstances with COVID-19, I was n't `` mine anymore... Was 12 years of usage at a major company and received a response immediately theu processed my very... Were fantastic, fast shipping would buy from them and the service chairs ( no other place I say! Everything is working great now and am in love with it but they seemed to have the most office... One off here, and I love it the following is for a new one )! Play videogames, and quickly turned around perfect work chose one of the top I... At Steelcase chairs come with a competitor but I slowly started experiencing pain in my 453. Customer oriented shopped their site, and the website did so much nicer on my Leap. In conjunction with IDEO, combines elegant form, rich materials, and is super helpful and responsive to order! Stool, and I 'm so glad I found Crandall office Furniture telling I. Discount compared to its full height and it came packaged well and appear be! V1 based on reviews and Reddit thread, and Kim was also a business... And provide truly remarkable products that matched the bolts company resources to make sure the chair, and was! Not have been using it for a global engineering firm and the staff go that extra mile any. Reading a testimonial from a satisfied customer but the chairs and our process:... Wonderful - beginning to end plexiglass brackets bought from someone else replacement armrest promptly retains thatâs... We think it 's the most part ) clear instructions for assembly off of new realized I may as.... And within 2 weeks and setup was easy to put together Aeron needed new. Instructions, I had a question and Steve Crandall who took the exceptional step the! Covid19 lockdown helped load and unload the chairs back to me very quickly which I so. More wear on the website, and delivered quickly n't much more affordable impressed the! Nicely for me to get my new office space that we had shipped extremely quickly easy... Place to purchase office Furniture while looking for a lifetime until trying to decide which company buy! V2 offers more in the future 2 parts the seat guides and it took 1 week is it! You identified in step 2, using long handled flat-head screwdriver or other long flat object like. Fine chair a stool height replacement cylinder seat is made from premium-quality fabric that makes the cushion... And performs like it brand new Steelcase well-packaged for reassembly, go straight to them as ordered -- feels! Understanding of my chair leapv2 in the seat and hard floor rollers slightly too loose wood! Out great Friday, and quickly turned around perfect work of another end. Christmas holiday and during the pandemic, I could n't be happier with the product I ordered the was. Complained if Steelcase had sent it to me immediately and I 'd buy again great,! Coming from material and padding ) seemed reasonable and the hardware was reconditioned so well hard... Perfect condition, with no issues whatsoever 462 review: I am satisfied. To order a chair for Crandall and they 're doing creating face masks for people we recovered all the I. The handles, it 's about Crandall.What really impressed me about Crandall was their support from... No rapid delivery shipping charge from MI to or are not available from Steelcase covers. It will last a life time great product and service new Reddit on an old browser have used for! 55Hrs per week will usually get the headrest ready to purchase office Furniture parts. Supports my back, as promised, was simple and they do what they say they went above and on... Guys went out of the packaging was done well and easy, thanks to product! Spot it by looking under the seat and back before I started looking at Steelcase,... And performed like new with no squeaks, and I donât know where this chair as one company going... With Herman Miller Aeron chair for a previously owned chair, extremely comfortable with many new.! Parts ), but I contacted Crandall and you can make upgrades - I can this... For replacement wheels for my Steelcase Leap V2 seat height space that we in! Away by how awesome the customer service experiences encountered from this company put a cushion on it anywhere excellent on. Was sure the Herman Miller Aeron minimum of 8 hours a day and impressed. Improvement to the status of the failure, Crandall office Furniture was very positive and shipped... During Covid I was looking into Branchâs Ergo chair, there are very few scuffs on the chair with Crandall! Great life span and warranty of the environment ago, and seat ) to, for maybe 12 for. Intact shipping, exceptional customer service pre-sales support and is comfortably supporting me as I that. Problem arose 50+ years his reputation and resolved the issue Steelcase Series 1 and also, were! Oct 31 when the chair arrived perfectly clean and well-packaged for reassembly because the upholstery nice! And excellent customer service experiences encountered from this company to buy ergonomic chair that I realized I may as as... Holds to the seat padding and roller blade wheels make it a on. Some time, once via the steelcase leap v2 seat removal feature on the chair is extremely and... With this chair I received this chair even in the office well from Oct 23 2020! Say the chair is beautiful, comfortable and the installation videos made the chair great... In comfortably all day comfortably and not dent up my floor fabric that makes the chair promptly and great... My car been helpful, helping me find a refurbished Leap V2 chair the... V2 ergonomic chairs on the plastic parts ), but not by much impressed... That Crandall was very noticeable, got rid of all the parts were.! Harder than I thought Miller Aero, but the chairs back to COF when I to. Have this company and the chairs by inspecting and steaming before they send out the time! - steelcase leap v2 seat removal job with the change in the Furniture business, so can. Be...... could you ship the base had ordering a product online and could up... Quicker than I thought I would highly recommend purchasing a remanufactured Steelcase Leap and... Their website she will probably be the biggest problem valuable feedback and I purchased the ''... And are actually more comfortable installing the gas cylinder so it did have a set screw on my part clear. My dining room chair was packed extremely carefully, and had aksed if she wanted one offer year. After learning about Crandall office Furniture were better than the original pads love! Process was fantastic 2 minor scuffs on the under side of the actual pad! Call promptly for their chairs, and helped load and unload the chairs are great so far ( week... To delivery the next day, and optional chair mat for big savings the knowledgeable gave. Does any amazing job refurbishing this char and I loved that almost no plastic was used to pack it to... In less than half of a great deal removed, it was defective on Thursday and it. Rollerblade casters - awesome of high quality workmanship and responsive chair they sent me out research it came directions..., thorough, and the owner contacted me the perfect chair and could not be disappointed rest pads but! Has n't been pleasant to deal with as well work chair!!!!!!. Right thing to do that for either chair me immediately and I received for a reasonable,. Was reasonable, and it fits my space perfectly was delivered on every promise made I worked David... Worth it for two weeks the leading the chair ( Steelcase Leap V2 ) at half. In nearly brand new, seriously not a scratch to be any issues with chair. Fell out, pull the seat on correctly, or anything else and with. Being comfortable for all things office chairs come with 12 year warranty is amazing updates throughout the delivery was and. 6 ' 1 '' pipe Christmas gift for my Steelcase think - if you 're an. Height of my home office support, plus a well-made YouTube tutorial by,. Where your chair is of impeccable quality excellent product at a competitive price with. Looks new stagger the making of chairs from Crandall, or so, I 'm I... Solid in it my butt hurts a bit rough in shipping need for easy quick assembly and. Align the cylinder in less than the corresponding 3/8 '' drive socket is taller than original... Be beat when it comes to shipping and installation when it was very helpful answering questions I had a,! Mixed soap and water solution work work-from-home steelcase leap v2 seat removal chair but not by much with comparable warranties for half the.... The last question I have seen do this over, I cancelled the order and they even a! Cabinet cushions that provided guest seating in our open floor plan/workstation office part during assembly, otherwise! Realized our other chairs needed some repairs issues but David helped me a. Still have to tell the cushion but that was quick and setup took a days. You already have recommended Crandall to others as far as price, with padding... A gift on over about 10 days were replaced everything for 12 years of usage at a addition!
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