Ive turned of by the mains a number of times but when its turned back on the sony logo comes up then it just starts the blue spinning circle again. IMPORTANT: This article applies only to specific products and/or operating systems. Select Clear data, and then OK. How To Fix SONY TV Won't Turn ON, Red Light Flashing, Power Supply Board Problem https://youtu.be/_xF4LZP-KXgSony Android tv stuck in boot loop. Once you’re back in the box system, try using it again and see if the problem is gone. 4 colorful circles start, then it switches off. I have restarted the TV, delete the app and reinstalled it and it's not working. Cannot access the factory data reset menu of the Android TV. Monitor mode. Use this manual if you encounter any problems, or have any questions about your device. So, here is how you fix Android TV stuck on boot. Sony bravia picture won't come on. After that, I turned off the TV from the network for 5 minutes, but after turning, all well miagayut orange and green indicators on the screen, the image is missing. Cannot access the factory data reset menu of the Android TV… However it would be aweful if one could brick the thing by chosing the wrong one... Firmware for the correct region. Unplug the AC power cord from the electrical socket 2. F/W updates can take more than half an hour. ... After turning on the TV, the screen immediately disappears and the power turns on again. my bad ignore the above, its been a long day, all fine now. Anyone help as SONY say it is out of the one year warranty and they are not liable for any repairs. I pressed update now and left it for dinner (45 mins or so) then when i got back to my tv it was off and i pressed the remote to turn it on and got no response. Yeh, info for others who may have this issue. Select Clear cache, and then OK. I went for dinner and turned off my 43W755C which said there was an update that would take 30 mins. At this time, if the remote Press the navigation keys "Up", "Down", you can hear the sound of choice, such as in the initial installation of the choice of language, although Screen is not working (no light). The displayed contents and their positions shown below are just a guideline, and may differ from the actual display. have been setting up my bravia 809cbu from new, everything ok at first but then it was automaticaly checking for updates and all i get now is a sign of a ethernet cable not connected and a spinning blue circle. Thank you though didn't read all of the comments as they wasn't al showing. Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)? i presssed other buttons on the remote to try and turn it on and nothing. We bought this Sony LCD TV for $1500 and it stopped working in 3 yrs there is no option to re-boot the TV and get out of standby mode this is a defect I can't believe Sony didn't plan to fix such a common issue which can happen to anyone with kids. Plug in the socket properly Check the … Other LCD / LED TV models. Sony videos View product releases and tutorials on our YouTube channel! Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. To reset the tv; Turn off wall plug , press and hold tv power on button (on the tv not on the remote!) screen is black except for loading circle and have tried unplugging and - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. As a previous poster above said, can take half hour. Support Community. the surround sounds works fine, universal Samsung remote operates it perfect aswell. I have 43w756c manufacture 2016/10.After trying to upgrade from a USB drive 43w756c himself firmware processes started normally, and then I walked away from the TV. Ive turned of by the mains a number of times but when its turned back on the sony logo comes up then it just starts the blue spinning circle again. I pulled the power cable out and left for a minute and then plugged it back in. Has anyone had  issues like this or know how to fix. Whenever you have the same problem, go back to the reset button on the box. It's half way up the screen on the left hand side. going to call richer sounds as guarantee for 6 yrs and hope I registered the guarantee. Alternatively, you can press and hold the Power/Off button on the supplied remote control to reboot. Just have to be patient. A place where you can find solutions and ask questions. Contact support. Hi All, since few weeks my remote control was not working at all, then I bought a new remote control and it still didn't work. Restart your non-Android TV Somewhere after 10 minutes of my absence, I came in and saw that the TV Screen was extinguished, and in turn, continuously without a break blinking orange and green light. Surely A TV should last more than 18 months. I had control over my TV again! I solved mine by unplugging the set, holding the volume down and power button on the back of the tv and plugging it back in without letting go of the buttons. https://www.youtube.com/watch?v=Dq6ecr6ziV0&list=LLr0mtp-ZEctl9Exve4_ldpw&index=1. After waiting somewhere for 5 minutes, turn off the indicator, and a TV for 10 minutes did not respond (the screen does not light, not blinking). If you have a 2015 TV and updating the firmware, you need to wait a while. The Android™ TV is stuck on a Sony logo screen. I have attached a photo of the blue screen Oldturkey03, For non-Android TV. i have just downloaded the new firmware the tv asked to install over wifi, and still the same problem!!!! Sony Android TV stuck on welcome screen 1 Recommended Answer 2 Replies 3 Upvotes. only way to turn off is to pull the power cable. looking at the picture it actually looks like a plug then ethernet with a warning sign over it..is it actually ment to inform me not to unplug while the circle is turning...it has been doing it for a long while this is why i'm thinking somethings wrong. The tv will now not respond to the remote or controls on the back of the tv. The LED flashes as video: https://www.youtube.com/watch?v=Dq6ecr6ziV0&list=LLr0mtp-ZEctl9Exve4_ldpw&index=1. Yes. The TV should restart automatically. I can log into my Disney Plus account and choose a show. Even when I unplug the sound bar the icon is still there. Thanks for the reply. Technician's Assistant: Is your Bravia connected to a surge protector or power strip? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. TV reset operation is complete. After that, I turned off the TV from the network for 5 minutes, but after turning, all well miagayut orange and green indicators on the screen, the image is missing.At this time, if the remote Press the navigation keys "Up", "Down", you can hear the sound of choice, such as in the initial installation of the choice of language, although Screen is not working (no light).By the way, the TV does not go to the service menu "i +" + "5" + "Vol +" + "power". The next day, I called Santa Monica TV Repairto get an estimate on the fix. for approx 30 sec. i have pulled all the devices out and same result and even put the tv in another room in a normal plug (i have a surge protector and have had no problems in the passed year) and the same result. I described the problem to them, and the technician asked me, “is it stuck on channel 5.1?” I was astonished that he could know this without me mentioning it!! O… Professional Products & SolutionsContact UsCompany InfoSite Map, Terms and conditions of website usePrivacy policy. Press and hold the [VOL-] and [Power] buttons on the TV (not on the remote) 3. I have a 2015 Sony bravia. However, after electing a show, the app get stuck at the loading screen. Restart your Sony Android TV. The Android™ TV is stuck on a Sony logo screen. Under the TV category, select Apps. However, unplugging the power cord and plugging it back in does remove the loading circle for a couple days and then it comes back. sony bravia unresponsive with a blue spinning circle. Yesterday and today I am unable to use the app on my brand new X950G TV. Tried Forced Hard Reset : Pressing Volume- and Power button at the same time (on TV, not remote) and plugged-in power. I tried unplugging for 10 mins and the same result. Select Force stop. Page 3: Tv Cannot Turn On (No Power) Or Tv Screen Is Black Power & Display/Picture TV cannot turn on (no power) or TV screen is black 1. If the issue still occurs, perform a power reset on the TV. I cannot do a factory reset or reset as i cannot get passed the Flashing multi coloured circles and rebooting. Once the light bar flashed green I let go of the buttons and it reset successfully. I've had the tv for about a month and this problem started in the last week or so. Yes Open YouTube from the Home screen. He said he had five other calls about this. Check out this German thread with the solution. The TV guide is stuck on the screen - L. Find the answer to this and other Electronics questions on JustAnswer We use cookies to improve your experience. 43W755C Multi Coloured Circles and reboots, ---------------------------------------------------------------. I tried to download the firmware on a USB and put that in and plug the mains in but get the same result. The internet & connections are fine and using fibre optic broundband , so no issues there. You can find replacement parts for many brands, ranging from Sony TV screens to Samsung LCD displays. If the following startup screen is displayed, please use the steps below. Do you have an english version or translation as cannot read this? The Android TV does not respond to any command executed using the supplied remote control or pressing the physical buttons on the TV itself. sony bravia unresponsive with a blue spinning circ... 1 person found this solution to be helpful. Loading circle wont go away on samsung smart tv. I tried it and “voila!” it was fixed!! was told stuck in reboot mode. For playback (Basic information display) The tv will now not respond to the remote or controls on the back of the tv. As I understand it with all models 43' 2016 year manufacture. only way to turn off is to pull the power cable. To restart your Sony Android TV, unplug the TV's power cord from the power outlet and wait a few minutes before inserting the cord back in. i get just passed the Sony logo and there are 4 multi coloured circles for a few seconds then the tv reboots and the same thing. My Android TV Is Stuck in a Reboot Loop or the TV Continuously Turns on and off After a Firmware Update; Use this article when the Android TV™ is stuck on the Initial setup screen; The Android TV is stuck on a Sony® logo Turning the tv off/on does not fix it. Doublecheck whether the firmware image on the USB is correct, so for your TV model and region. Make sure the AC power cord is connected securely to a working wall outlet. If your Sony TV screen is damaged, your first impulse might be to purchase an entirely new TV set, and in many cases, you may need to. No screen, no diode does not light up. After waiting somewhere for 5 minutes, turn off the indicator, and a TV for 10 minutes did not respond (the screen does not light, not blinking). The same problems after the firmware update, and without solutions. I was able to use the Disney Plus app when it 1st launched. By continuing to use this site you consent to the use of cookies as described in our cookie policy , unless you have disabled them. Perform the factory reset, as follows. So, that’s how to fix Android TV box stuck on Android logo. If it does not reboot, press the POWER button on the remote control to turn on the TV. Visit now. The tv is a year old and think its in the warranty (got 6 year from Richer sounds free) and am going to call them tomorrow just wandered if anyone could help. I did see after I posted. We did a force restart a couple of times but eventually had settle for hardware reset which solved the issue. Its a disgrace, I will never buy SONY again and will advise others to follow suit. I pulled the power cable out and left for a minute and then plugged it back in. Professional Products & SolutionsContact UsCompany InfoSite Map, Terms and conditions of website usePrivacy policy. I have tried a power reset without success Jayeff thanks though. Somewhere after 10 minutes of my absence, I came in and saw that the TV Screen was extinguished, and in turn, continuously without a break blinking orange and green light. Check to see if … I cannot use Voice Search function (Only for Android TV) Firmware Update issues; Troubleshooting Apps issues; If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website. Even when it's showing the tv is showing the video channels correctly. … other LCD / LED TV models welcome screen 1 Recommended Answer Replies! Call richer sounds as guarantee for 6 yrs and hope i registered the guarantee though did n't all! On a sony logo screen other LCD / LED TV models app get stuck the. 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