With CVOID-19, I decide to sell my property. Vacasa Finalizes Purchase of Wyndham Vacation Rentals. What sets it apart is the technology and algorithms at play for owners to get the most value out of their properties while doing the least amount of work. Products used:I was trying to rent a property for 30 days. They don't answer their phone, or their messages. The process is simple, whether you are looking for a property to rent, or attempting to list your property. About Vacasa.com. If you are planning a trip, but you are not exactly sure how certain you are, this may be the platform to book your rental through. My mom forgot a Michael Kors purse at 6930 Neptune Ave, Gleneden Beach, Oregon. If you were a larger person, it was nearly unusable. Vacasa Maine has 1972 reviews for other places. On the revenue front, I am very disappointed about the booking rate and the overall daily charge they got from booking. It took quite awhile to contact someone to get inside. All you have to do is access your account, supply the website with the information needed and wait for bookings. That said, call them at (503) 345-9399, email them at [email protected], or fax them at (503) 897-7036. Inside all skylights full of both. The first snowy beautiful picture is what they showed us. They are not answering our e-mails etc., Through no fault of our own we are being penalised by this company. 4.5/5. 265 salaries for 156 jobs at Vacasa in Portland, OR Area. Horrow show! As a host on booking.com, booking.com work with me on the booking that needs to move. Just like everyone else they refused to refund me even though the FL Keys are closed and they cancelled my reservations. Wake up each morning and hop into the full kitchen to whip up tasty breakfasts with ease on all of the appliances needed and plan out a full day of fun. Vacation Rentals, Write a Review. I paid $2412. If you are looking for a management company, do not consider Vacasa an option. And they never even met minimal expectations. On the other hand, this is a downside because, since the platform has grown so quickly, their scanning process is not perfect. getting through on phone was long. The lady I talked to about said she didn't care about bad reviews. Consumers complaining about VaCasa most frequently mention customer service, hot tub and full refund problems. Claim your listing for free to respond to reviews, update your profile and manage your listing. This company will rip you off, charge you exorbitant fees on top of your rental costs and not refund you a thin dime when the state is shut down for COVID-19. Contact Information. After meeting with two of their managers in the Breckenridge area, they still never followed through on anything. Parking, WiFi & other amenities were on point. Vacasa’s maintenance man came out and fixed both the knob and the hot water heater, but at least the knob appears to have been a problem that was known about but not fixed prior to our arrival (per previous reviews of the house). You can do as you wish but I recommend save your money and avoid hassles- rent from different rental company and renters. When I spoke with customer rep Malia she seemed sympathetic and was going to try to get me further compensation beyond just refunding my cleaning fee and money spent on supplies. I was on hold for 60 minutes. " Working at Vacasa has given me the ability to maintain a pretty flexible schedule, work from home and make a great income " (in 33 reviews) Cons " Lots of management problems the upper management has no idea what middle management is doing " (in 33 reviews) Then I get an email showing the wrong dates Oct 31-Nov 2. They promised to take care of my property and to thoroughly check it after renters left for damages. Experience modern vacation rental management. Hosted by Vacasa Maine. Vacasa Reviews. Easy to use website, easy to book. They were referred to me by a friend who booked a Vacasa house through Booking.com and she got 100% of her money back. Check In. It is also used for homeowners who would like to rent out their property and make a commission. The pool states not heated over the summer which we were fine with but ad states they have a spa/hot tub. Owners of vacation homes around the world trust us to deliver exceptional service throughout your entire vacation. Vacasa is the largest vacation rental management company in North America. I'd close the curtains but there are none downstairs, no ac, the gas heater in the living room won't turn on, hot tub won't work, dishes are dirty and apparently the broken chairs outside are nothing to complain about because it wasn't advertised. In addition, they will overcharge you for items so watch your bill. We cleaned on our unit for a day and a half on arrival. Villa in South Carolina was not clean upon arrival. It has desirable vacation homes spread all over the United States, Central America and South America as well as some locations in Africa and Europe. I have went back and forth with them several times and even though they cancelled due to the Pandemic their lack of morals keeps our money in their pocket. Vacasa is extremely easy to contact, as all their company info is listed on their website under the ‘Contact Us’ tab. The condo was NOT clean. Since arriving over 2 weeks ago we have dealt with a filthy swimming pool, which took 8 days to resolve, and a foul smell (like a dead animal) around the screened-in pool area. 1,295 talking about this. Vacasa's reason for reporting This review has been reported due to its nature of value-laden statements of incorrect information. Tip for consumers:It's very hard to dodge this scam because you can pick a different rental agency only to be routed to Vacasa after you have already been charged with no refund. Plus the house rented was old and crappy and the TV and stereo didn't work. This time due to Covid 19 it's a different story. This company is a SCAM! How they call themselves a “management company” I have no idea. They refuse to heat it even despite Us offering to pay for heating- refused but never getting back to us. Tracey was awesome! Vacasa rental was filthy. Housekeeper (136) Locality Manager (14) Customer Service Representative (10) Maintenance Technician (10) Senior Housekeeper (10) See more Vacasa reviews by job title. A credit That must be booked in 6 months does me no good in these uncertain times. Vacasa is bogus when it comes to making sure your health is safe, and their customer service is non-existent. The maids finally arrived at around 5:45. And if you want to end the contract you can do that at any time but any bookings they already have, and they book up to a year in advance, they make you pay the entire amount of the “Rent” to them, if you decide to drop those bookings, even though normally they only get about a third of the rent. The rate was very high for an off season home, especially as the advertised pool was not functional during the stay. I stayed at a palm Desert rental and we left 1 day early because of cockroaches, spiders, rat droppings, mouse droppings, filthy floor, etc. With that in mind, Vacasa’s goal is to make vacations simple. I have sent multiple reviews, inquiries, and the person injured has yet to hear back from the company despite thousands of dollars of medical and equipment expenses. I have been traveling for 30 plus years and am not a difficult person. Vacation rental platforms are extremely popular right now and so, even though Vacasa has negative reviews, there are plenty of good, safe options out there with similar services to Vacasa. The decks were also not cleaned. Location. DO NOT LIST YOUR VACATION HOME WITH VACASA. Think twice before you book any property managers by Vacasa. 4 times they spoke to us(they seemed polite and cordial) and said they would get back to us and NEVER did. NOt worth the almost $5K we spent on the weekly rental. Now they just suck. We had to pack everything up and rent something else. We had already left before then. We were not offered anything in close proximity or monetarily comparable either. Do NOT book through Vacasa. My house was rented 15% of the month. The Hooting Loon The space Layer upon layer of management with no one taking responsibility. I needed to cancel our reservation at the last moment. Albeit, the other three options may be just as good. Was this a typo? They also charge a 500 monthly fee for maintenance that goes into a black hole. We were going to stay in Florida but the beaches are closed in Panama City. It has desirable vacation homes spread all over the United States, Central America and South America as well as some locations in Africa and Europe. Joke amd the property manager is too. The host doesn’t allow pets, parties, or smoking. When we called to make the report the next day the receptionist mentioned it that they could not go because the owners were at the house and they needed permission from the owners before sending personnel to search for items left behind. Vacasa have agreed to refund our large deposit, less a large booking fee! One thing you will realize with the competitors is that they are all very much alike and vs Homeaway, there’s not much difference. Add your trip dates to get the cancellation details for this stay. We are currently assessing the review in accordance with our reporting processes. Seems like they are taking advantage of a national emergency. Vacasa charges me thousands of dollars on the two bookings they have more than a month to move to other property. We went to the local Vacasa site at Freshfields market and the women there basically told us she couldn't do anything and we would just have to wait for the maids to show up. Vacasa was the weak link in the chain of responsibility and does not deserve your business. Vacasa was started in 2009 with just one home and we have come a long way since then! Customer service is a. While this statement is true and it really is simple to find lodgings, it would seem that many have trouble with it actually following through. The housekeeping is terrible. We manage beautiful vacation homes—and host exceptional stays—around the world. That is very unreasonable. They forgot I have the texts between us during the stay and we took photos including the bed bug bites on the legs. Our New Hampshire rental on Lower Beech Pond was substandard: cobwebs/bugs, broken window, and the following advertised features DID NOT WORK or were NOT available: Cable TV, fireplace, canoe, even the "large yard" was unusable. After fighting with them they refused a full refund and kept $661 down payment. I've learned to avoid Vacasa because of the endless scams, inevitable bait and switch. Portland, OR (39) Boise, ID (14) Lincoln City, OR (8) Remote (8) Seaside, OR (8) The pictures of the unit are true but what they don't show is the floors you can see are bubbles from water leaks, we had no water pressure and we have 3 bathrooms. AirBnB took $1600 from me a year ago, Their refund/cancellation policy is terrible. Vacasa.com is a vacation rental service that will guarantee a simplified process of finding lodging for your vacation. And they actually don’t even care! Several times I've rented beach condos, in every case for work. 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